I had a great experience working with Mark and the entire team at Fairway. As a first time homebuyer in a competitive market, the learning curve is steep, but Mark shepherded us through the entire process. With Mark’s help we were able to put together a solid offer and closed in 16 days, including inspection and appraisal. Our realtor was shocked we he told them we could be be done in as few as 8. We had an incredibly positive experience and would be happy to work with Mark and Fairway again.
Steven Gorski
2 years ago
Mark did a fantastic job from the beginning of the loan process through the closing. The loan product used was slightly complex but Mark took the time to explain things clearly and completely. I highly recommend Mark.
Jacob Smith
1 year ago
I had the absolute pleasure of working with Mark Thatcher as my loan officer for the purchase of my first home, and I cannot express how grateful I am for his outstanding service and expertise. He went above and beyond to make the entire process smooth and as stress-free as possible.
Mark exhibited a level of professionalism that immediately instilled confidence. He took the time to thoroughly explain the various loan options available to me, patiently answering all my questions and ensuring I fully understood each step of the process. His deep knowledge of the mortgage industry was evident, and he provided valuable insights that helped me make informed decisions.
Mark's had excellent communication skills, and I cannot stress how important this was in the entire process. Throughout the entire home buying journey, he kept me informed at every stage, promptly responding to emails, texts, and calls; and he worked extremely well with my realtor. This high level of responsiveness and cooperation not only demonstrated his dedication to customer satisfaction but also eased any anxieties I had as a first-time homebuyer. Mark's attention to detail was impeccable, and he meticulously guided me through the necessary paperwork, ensuring everything was in order and minimizing any potential hiccups. His proactive approach and commitment to excellence truly set him apart. Furthermore, Mark's ability to navigate potential challenges and find creative solutions showcased his experience and resourcefulness.
In addition to his professional competence, Mark's friendly and approachable demeanor made the entire process enjoyable. It was evident that he genuinely cares about his clients and their financial well-being.
I wholeheartedly recommend Mark Thatcher as a loan officer. His dedication, expertise, and exceptional customer service have made my first home buying experience unforgettable. If you're in search of a loan officer who combines professionalism with a personal touch, look no further than Mark Thatcher. Thank you, Mark, for helping me begin my homeownership journey!
Vic M.
1 year ago
My overall experience with Mark was exceptional! His seamless collaboration with my realtor stood out as one of the greatest takeaways from this process. Communication was top-notch, with timely updates and prompt responses to my questions. What impressed me the most was his constant availability, providing support whenever needed. Overall, Mark delivered outstanding service, making my home purchase journey in this current market semi stress-free. I highly recommend his services to anyone seeking a reliable and responsive mortgage lender.
Chris G
1 year ago
My wife and I had a great experience working with Mark. Mark is very knowledgeable about the market and available loans. He was very helpful and responsive to all of our first time homebuyer questions. Mark was able to provide a great product for our situation and close in 10 days.
Idris Evans
2 years ago
Steven Gorski
2 years ago
Jacob Smith
1 year ago
Vic M.
1 year ago
Chris G
1 year ago