NorthCountry Federal Credit Union, Barre, VT

Excellent, friendly customer service every time. Have been a member for several years.

Every time I come here the customer service is rude and invasive! The way the bank tellers treat me (a member for almost five years..) is awful. Instead of being understanding, they make rude remarks that aren’t their business about your finances. This branch really needs to work on their customer service and making their loyal customers feel wanted and appreciated. The other branches don’t have this problem. I’m only writing this because this is the second time in one week I’ve had a bad experience.

Not sure why they have been getting the bad reviews from everyone. They are a good bank and have treated me well for the last fifteen years. If you give someone 1 star, don't you think you should explain why?!

Excellent customer service. Most of the tellers know me by name and say hi to my dog and give treats to her at the drive though.

Great teller service but drive thru should be bigger

Every time I come here the customer service is rude and invasive! The way the bank tellers treat me (a member for almost five years..) is awful. Instead of being understanding, they make rude remarks that aren’t their business about your finances. This branch really needs to work on their customer service and making their loyal customers feel wanted and appreciated. The other branches don’t have this problem. I’m only writing this because this is the second time in one week I’ve had a bad experience.

Not sure why they have been getting the bad reviews from everyone. They are a good bank and have treated me well for the last fifteen years. If you give someone 1 star, don't you think you should explain why?!

Excellent customer service. Most of the tellers know me by name and say hi to my dog and give treats to her at the drive though.