NorthCountry Federal Credit Union, Morristown, VT

I've been with this bank for 7 years. They have screwed up on several of my transactions and I've had to go through such a hassle to get things fixed. I've also applied for a loan through them and was told that it should be no problem for me to get it only to be told I didn't get it and yet I have great credit. It's nice to know that this bank has my money and I've been a loyal customer of theirs but they aren't willing to work with their members. I guess it's time to switch banks.

After visiting the Morrisville branch multiple times I can say that they have by far the worst customer service I have ever experienced from a bank. After one negative visit, I could understand if it was just a teller having a bad day but each visit their customer service becomes worse. My husband and I have used other branches of NCFCU and have never had a problem. I would NOT recommend using the Morrisville branch.

Staff stealing money from my account and they stealing money out my cousin account if you have accounts with them it not safe

It took days for an approval for a car loan. I was told I was approved,then last minute I wasn't . I went to union bank got approved instantly. No smile and unfriendly service at north country credit union. The web site is terrible and got cut off repeatedly after trying opening a saving account for the loan. I mentioned this and got no reply after explain in this and didn't even get an account number. I wouldn't recommend this place or go back again.

I have been with this bank (mostly using the Morrisville Branch) for 4+ years. Multiple deposit and credit accounts. Could not be happier with the efficiency and customer service!

I've been with this bank for 7 years. They have screwed up on several of my transactions and I've had to go through such a hassle to get things fixed. I've also applied for a loan through them and was told that it should be no problem for me to get it only to be told I didn't get it and yet I have great credit. It's nice to know that this bank has my money and I've been a loyal customer of theirs but they aren't willing to work with their members. I guess it's time to switch banks.

After visiting the Morrisville branch multiple times I can say that they have by far the worst customer service I have ever experienced from a bank. After one negative visit, I could understand if it was just a teller having a bad day but each visit their customer service becomes worse. My husband and I have used other branches of NCFCU and have never had a problem. I would NOT recommend using the Morrisville branch.

It took days for an approval for a car loan. I was told I was approved,then last minute I wasn't . I went to union bank got approved instantly. No smile and unfriendly service at north country credit union. The web site is terrible and got cut off repeatedly after trying opening a saving account for the loan. I mentioned this and got no reply after explain in this and didn't even get an account number. I wouldn't recommend this place or go back again.