WaFd Bank, Colville, WA

I have been banking here for about 5 years. The one thing g you can always count on at this bank, is friendly, courteous and always smiling employees. Like any corporate bank now days, their rates for savings, DC's, loans and other business is about the same as far as I can tell. But the personal service can't be beaten.

Customer service has gone to hell . Half the time there is no tellers working the counter . The lobby is closed and drive thru is the only option and they only have 1 lane open

Love this bank! Spokane branch knows me by name! I’m yet to know these employees well, so far they have been very polite. They have fixed many things from stolen card info, to an unknown transfer! Best bank yet!

This bank is every bit as bad as BofA... Their Customer Service is virtually non existent. Would never recommend this bank, horrible.

I love this bank! Whether I drive up or walk in, I never feel like just a number, I'm always warmly greeted! I also very much appreciate the commeradery I feel between the bank employees. I really need to give a shout out to Andrea Fields as well! I had a issue with a component of the Green Checking as she was right on, keeping in touch every step of the way. She also shared the importance the entire management system put on it which really instilled a faith in me as to how much Washington Federal customers are valued! I'm a member for life!

If you're looking for a bank with fantastic customer service and staff who truly care about their customers, look no further than Washington Federal in Colville. Thanks to their new manager, this bank has undergone a transformation that has made it one of the best in the area. From the moment you walk through the doors, you're greeted by friendly and knowledgeable staff who are always ready to assist you with any banking needs you may have. Whether you're opening a new account, applying for a loan, or simply making a deposit, the staff at Washington Federal are always happy to help. The new manager has clearly made customer service a top priority, and it shows in every aspect of the bank's operations. The staff are all well-trained and go out of their way to make sure that every customer is satisfied with their experience. Overall, I would highly recommend Washington Federal in Colville to anyone looking for a top-notch banking experience. With their friendly staff and commitment to customer service, it's no wonder they've earned a well-deserved five-star rating.

The Colville WaFd has gone under some major positive changes since the new manager was brought in! With new staff, this bank has turned into a place that I bring all my banking needs and concerns. I highly recommend them to anyone looking for an easy going, warm welcoming, and amazing staff to work with for all your bank needs.

I can't express enough how impressed I am with the positive changes at WAFD Bank in Colville! The transformation they've undergone is truly remarkable. The staff here is not only professional but also incredibly friendly and accommodating. Every visit feels like a warm welcome, and their commitment to providing exceptional service is evident. The bank has clearly made significant improvements, creating a more streamlined and efficient experience for their customers. I appreciate the dedication of the staff and the genuine care they show for their customers. It's rare to find such a perfect blend of professionalism and friendliness. Keep up the fantastic work, WAFD Bank in Colville!