Axia Home Loans, Lacey, WA

We used AXIA home loan to buy a very first home. They made the process a breeze. Michelle and Rikki were always there to help and answer questions that we had. When it came time to refinance we chose AXIA home loan again. They were able to get our interest rate down and our payments affordable again. They are amazing to do business with and I would recommend them to anyone that is looking to buy a home or refinance.

I would recommend Axia Home Loans, specifically Michelle and Rikki, anytime. When we bought our first home we received an exceptional level of service and now we are doing a refinance and having the same great experience. They are both very helpful and very knowledgeable with all our questions and concerns. If you are looking to get pre-approved do not hesitate to go Axia Home Loans, they are THE BEST! :)

Outstanding service. Got my home refinance done in less than 3 weeks. Shoutout to Michelle and Rikki. Prompt correspondence, great advice, customer's interest. I'd definitely recommend Axia.

Ms. Wicket and Ms. Carlson made refinancing my house as easy as counting 1-2-3. They did, really. I believe they both understand how tedious the whole process of obtaining mortgage or refinancing, and that customers like me needed hands to hold on to each step of the way. With each step of the process, they made themselves available to answer my questions...and their response time were timely that I never had to think about resending my emails or reaching out in another way. I knew where I was in each process and each step were patiently explained to me — the time and effort they gave made me feel like I was their only client. This gave me a renewed thought about mortgage and refinancing — they’re aren’t as tedious as one may think. Well, with the right people, they can be very easy....and rewarding in the end.

We could not have been happier with Axia Home Loans for our refinance. Michelle, Rikki and Whitney were so helpful, responsive and understanding when answering our questions, and the level of expertise and the ease and security of dealing "locally" was outstanding. I can recommend Axia Home Loans without reservation...a quality and friendly organization with exceptional customer service.