WSECU, Medical Lake, WA

Colton is the best very helpful and always make a point to give each transaction feel special. That level of customer service experience is rare in this day and age.

I'm usually in to pick up a couple rolls of quarters. This Branch is exceptional for financial institutions. I'm always greeted with a smile. The staff is friendly, like a good next door neighbor. One visit was to order a replacement Visa, pleasantly surprised by having a new chipped Visa generated while I waited. Incredible! I've never been treated as just a member or number, I'm treated like family!

I've been a member of WSECU for a very long time(16-17 years I think) and I have never had a bad experience with anyone, I've seen many people throughout the years and they have always been kind,respectful and caring. I remember the days when WSECU was in a tiny hole in the wall spot on Lake and Jefferson, I think. Everyone I have dealt with has been a great experience at the WSECU branch in medical lake. Everyone I have dealt with, have been wonderful

Had the worst experience I have ever had with a bank teller today. Normally don't post many reviews but I had to with this one... I went in with my mom, to get new debit cards. Blaire 'helped' us. She was cold and rude. Never greeted either of us, never said a kind word. I truly felt as if I was an imposition on her. I felt very uncomfortable. This experience has made me seriously consider closing out my account with WSECU, and going elsewhere.

Update: If the bank has to have everything tracked why couldn’t we do some kind of transaction that shows 10$ was changed into quarters?....but now I know. Thanks. - - I’ve been in US BANK, STCU, WASHINGTON MUTUAL, etc etc and never have I been told I have to have an account to change a 10$ bill to a roll of quarters. Nor have I been asked for my ID or any kind of bank info. Super lame, especially living in Medical Lake, and not having many banks to go in for this.

Great if you are a long time customer. They will approve you for nearly anything at a competitive rate. Cameron is extremely knowledgeable.

They Hooked me up with a checking account and a savings account. The customer service was excellent since its been over 30 years since I've had a bank account. 20 minutes Tops and I was walking out the door a Happy and Satisfied customer!!!

I'm usually in to pick up a couple rolls of quarters. This Branch is exceptional for financial institutions. I'm always greeted with a smile. The staff is friendly, like a good next door neighbor. One visit was to order a replacement Visa, pleasantly surprised by having a new chipped Visa generated while I waited. Incredible! I've never been treated as just a member or number, I'm treated like family!