First Fed - 6th Street Branch, Port Angeles, WA

this is the worst branch in port angeles it doesn’t matter how many years you’ve banked with them they will profile you and refuse to cash checks yet any other branch has no issue. And it’s a training branch

This has been my favorite bank until today. Actually the whole thing started when the bank sent me a letter last week stating I was going to be charged $6.00 a month for my free checking account from now on. I called a friend who said his letter told him his account would still be free. I called customer service and they did put me in a checking account of maintain a $100.00 balance or pay $7.00 fee. I went to the bank today just to ask in person thinking it would be explained in a reasonable way. The teller was condescending, rude, punk kid, with zero customer service skill. I thanked him for helping me decide to leave this bank. Wow I think he must be sick!! And thanks to the person that hired him!

Rules change, depends on the manager on shift. That is not the best customer service to portrait. Used to be my favorite bank. Not anymore. Talked with the supervisor over the branch managers who failed customer service altogether

Bank is a joke. They pull funds out even though they've admitted its been a clinical bank error, And yet make you feel incredibly stupid for being human. I've decided to close my account and bank elsewhere

Yes i know we're in the phase of Covid19, however banks still like to throw their weight around and if they can charge extra or inconvenience a customer they will.i am not happy with the service.

Cameron helped me open a business account. The process was fast and friendly. Would highly recommend!

This has been my favorite bank until today. Actually the whole thing started when the bank sent me a letter last week stating I was going to be charged $6.00 a month for my free checking account from now on. I called a friend who said his letter told him his account would still be free. I called customer service and they did put me in a checking account of maintain a $100.00 balance or pay $7.00 fee. I went to the bank today just to ask in person thinking it would be explained in a reasonable way. The teller was condescending, rude, punk kid, with zero customer service skill. I thanked him for helping me decide to leave this bank. Wow I think he must be sick!! And thanks to the person that hired him!

this is the worst branch in port angeles it doesn’t matter how many years you’ve banked with them they will profile you and refuse to cash checks yet any other branch has no issue. And it’s a training branch