Russ used to be the BEST! This new Emily person who took over for him is extremely unpleasant. Not only is she rude and unprofessional but she acts like she’s a know-it-all and that is super off putting! I will definitely be paying off my loan as soon as possible and will not return unless they get someone in there who actually has some customer service skills!
Eric Naylor
3 years ago
Elizabeth was awesome! Very helpful and kind to me and my family. Will use them again! Everyone in the office was great.
Guadalupe Duenas
3 years ago
Elizabeth is grate super friendly, helpful. Please hire people more like her. She deserves a raise.
J Bgamin
3 years ago
This is the best agency I've been to. The staff is very good at their work and the owner?/manager? Named Russ... Is fantastic, super nice and exceptionally knowledgeable, he has excellent people skills and a wise character. Very good to do business with. 10/10 will come back again when I want a new loan.
Joshua McDonald
3 years ago
Very good costumer service fast and simple process was in and out with a loan in an hour
laura almaguer
2 years ago
The new manager needs customer service skills first impression is he is a jerk! Now that Russ has retired we will pay off our loan and will not go back.
Brianne Hinds
2 years ago
Riley was super nice and easy to work with, he got us a loan for the car we wanted. Great service!
Teresa Miller
2 years ago
Great customer service they're always been very helpful. And covered all the bases
Amanda Kuehl
3 years ago
Eric Naylor
3 years ago
Guadalupe Duenas
3 years ago
J Bgamin
3 years ago
Joshua McDonald
3 years ago
laura almaguer
2 years ago
Brianne Hinds
2 years ago
Teresa Miller
2 years ago