North Cascades Bank, Wenatchee, WA

Absolutely LOVE North Cascades Bank! The employees there are very positive and energetic love the energy they send off every time I go in. Would most definitely recommend North Cascades Bank to anyone.

Wenatchee branch is the best the tellers are friendly knows there jobs and are quick! Karen in New accounts is friendly quick to help you and listen to your needs and always has the right words and ideas to help guide you in the right direction!

*UPDATE: Six days after speaking with customer service and still no resolution. I called customer service again today and spoke with a kid who seemed to barely understand how to use his own computer. The answer I got was that the message would be forwarded to my local branch so they can release my online account from "dormancy." I am an inch away from closing both accounts. The local staff are great! I've never had an issue, but the website is terrible. I can't login because the site says I don't have an online profile. Okay, so I go to enroll and the site tells me it can't process my enrollment request because I have an online profile already... K, so I submit a password reset and received neither an e-mail or text message though I submitted repeatedly. Good thing this isn't an emergency. This is my first attempt at accessing the online banking, and if it's any indication of how things might go in the future, I'm a little concerned about how I can effectively use this bank for business.

The new credit card portal is nightmare to navigate. so many pop up windows and clicks just to pull up a statement and make a payment. Unable to submit a payment covering multiple cards. have to submit each one individually with multiple confirms. Payment link is buried at the bottom of "users". this platform is a friggen nightmare.

This bank took over half of my $600 stimulus check in BANK FEES. And Lied to me to get me to reopen another checking account by saying they took zero in banking fees. Watch them gangster banksters! After ten years... I can find a better community bank. One that supports ALL members of the community. HA!

Very friendly, very professional, wonderful experience opening a new account here. 100% satisfied. Karen was knowledgeable and personable. Highly recommend banking with North Cascades.

Absolutely LOVE North Cascades Bank! The employees there are very positive and energetic love the energy they send off every time I go in. Would most definitely recommend North Cascades Bank to anyone.

Wenatchee branch is the best the tellers are friendly knows there jobs and are quick! Karen in New accounts is friendly quick to help you and listen to your needs and always has the right words and ideas to help guide you in the right direction!