Co-op Credit Union, Black River Falls, WI

My husband and I have been members of the credit union since 2012 or 2013. We love doing business with them. They have such a smooth loan process and everyone is always helpful at all of their multiple locations. They work hard for their customers and will always do their best to provide options even for people who don’t have the best credit. Love the CCU and all of its employees!

We had to wait a little for our appointment, but they were so nice and helpful that it was worth the wait.

My main reason for joining this bank was to do on-line bill payments. I joined in 2017 and haven't had a problem until now. The Mobil App has a serious programing error since the last update and no one can fix it or will attempt to fix it. So, why even have an App?

Coop credit union is a horrible place there loan officer's are people with no common sense or morals if you do not kiss there butts you don't get loan even if you put $10,000 a month through the bank you can't even get a loan for $500 short term Christian is one loan officer that should lose his job his counterpart is not any better buy it starts at top Eric should be removed as president maybe Joe Biden would do better job so I'm not setting the bar very high board of directors get back to the roots of a coop owned by people not idiots like the 3 above. Thank to every one that reads this and leaves this credit union the mob has nothing on these 3. Have a nice day

Custom service that is second to none! They excel at every level. I've moved my personal and business accounts here due to the level of service they provide. Only bank I've ever had that would take time to call you and let me know I had a payment tying to clear and the had insufficient funds and ask if I'd like them to transfer funds. Over site on my end and they even took it upon themselves to even credit the NSF fee without me asking. I was just happy to have avoided the embarrassment of a returned check. Excellent rates as well. Just a great pace to do business!

My husband and I have been members of the credit union since 2012 or 2013. We love doing business with them. They have such a smooth loan process and everyone is always helpful at all of their multiple locations. They work hard for their customers and will always do their best to provide options even for people who don’t have the best credit. Love the CCU and all of its employees!

Went to open new accounts, you needed an appointment to get into the lobby. How convenient! Took our business down the street to where we could walk right into the lobby!

Custom service that is second to none! They excel at every level. I've moved my personal and business accounts here due to the level of service they provide. Only bank I've ever had that would take time to call you and let me know I had a payment tying to clear and the had insufficient funds and ask if I'd like them to transfer funds. Over site on my end and they even took it upon themselves to even credit the NSF fee without me asking. I was just happy to have avoided the embarrassment of a returned check. Excellent rates as well. Just a great pace to do business!