Peoples State Bank, Prairie du Chien, WI

exceptionally horrible customer service. i had to wait nearly 3 months for my new card after asking questions to why it was taking so long i was met with dishonesty and no accountability. treated the issue as if it wasn’t their problem. also very ludicrous to think the answer to it was to just “write personal checks everywhere i go” mind you i live in a big city. nicky drone was entirely disrespectful and brought past experiences of their wrongdoing for some added irrelevancy. can’t argue with stupidity. lastly her recommendation to pull my money out of the bank is noted and i’ll be sharing my experience with others. accountability and honesty goes a long way. it’s a shame you operate on a small town level skill set.

Absolutely worst bank around this area there customer service is laughable considering they don't even know what's wrong with there system that's down multiple times a week maybe instead of having like 10 branches use some money to get a better online banking system and get people in there who actually know how to handle it when it goes down for most of the day for multiple days a week its getting out of hand

Need to fix your guys people state bank app so people can get in to it

Can't get into my accounts online because of their new updates n no-one answered phone all day

“you’re more than just a number.” False

The worst bank you can ever bank with. Don't be tricked they have no customer service and they don't care about their customers. I've been a customer for 17 years and I will be closing my account due to their policies and lack of customer service.

Absolutely worst bank around this area there customer service is laughable considering they don't even know what's wrong with there system that's down multiple times a week maybe instead of having like 10 branches use some money to get a better online banking system and get people in there who actually know how to handle it when it goes down for most of the day for multiple days a week its getting out of hand

Need to fix your guys people state bank app so people can get in to it