CoVantage Credit Union, Rhinelander, WI

I have banked at CoVantage for ten years and never have had a problem with the staff, they are always courteous and friendly. They offer drive thru services and inside. They always have it looking clean and nice. I also just got a car loan thru them and had some problems with the car loan but got it worked out in the end. I wod recommend CoVantage to anyone looking for a bank.

COVANTAGE CREDIT UNION. It's more than a credit union. It's more than a financial institution. I see it as a wonderful network of people working hard as I work hard and there always there to answer my questions online or by phone. THANK YOU FOR THE GREAT SERVICE

7 to 10 days to get my debit card, It’s been two weeks and still no sign of it. Says they’re open till 6 PM on a Thursday just left there at 5:19 PM and they’re closed. Worst bank I’ve ever gone too. I’m switching to associated Monday. Would not recommend his bank to anyone.

Applied for a car loan, the rep did a hard hit on my credit report and now refuses to call me back even though it was approved. I'm trying to rebuild my credit and to have this bank do a hard hit on my credit and then ignore me is ridiculous! I will never recommend this place.

Covantage is a great bank but this branch is inept. On three occasions they have put funds in other people’s accounts. Went to get a loan was refused drove to the branch in wausau and was accepted. Multiple credit hits 2 without my consent. I drive to Crandon, Crystal Falls MI or Wausau for all my banking.

Ryan Alexander and Gail Koch, alongside their dedicated CoVantage Credit Union mortgage teams, have truly set a new standard for exceptional service in the world of home financing. Working with them has been an absolute pleasure, and we couldn't be more impressed with their unwavering commitment to making the mortgage process as seamless and stress-free as possible. One of the standout qualities of Ryan Alexander and Gail Koch is their unwavering commitment to accommodation. From the moment we reached out with our inquiries, they were eager to answer any questions and address any concerns we had. Their patience and willingness to explain every step of the mortgage process in detail were truly reassuring. It's clear that they prioritize customer satisfaction above all else, going above and beyond to ensure that we felt comfortable and informed at every stage. What truly sets Ryan and Gail apart is their remarkable timeliness. In the world of real estate, time is often of the essence, and I was consistently amazed by their ability to keep everything moving at an efficient pace. They promptly responded to emails and calls - even on weekends AND during the Packers game, ensuring that I was never left wondering about the status of our mortgage application. Their efficient handling of paperwork has made the entire experience feel remarkably smooth and stress-free.

Not happy. My family has had eight auto loans through CoVantage, three of them personally myself. I was recently declined for an auto loan even with a strong co-signer because of my length of employment history. I have stayed in the same industry with no employment gaps. And that’s the best they can come up with? Last and final time I’ll ever use CoVantage.

I have banked at CoVantage for ten years and never have had a problem with the staff, they are always courteous and friendly. They offer drive thru services and inside. They always have it looking clean and nice. I also just got a car loan thru them and had some problems with the car loan but got it worked out in the end. I wod recommend CoVantage to anyone looking for a bank.