IncredibleBank, Tomahawk, WI

I used the community room for my bridal shower and it worked out great. However, we were told we could decorate the night before and planned on doing so. Upon arriving at the bank we found the room to be occupied. We politely asked them if they had booked the room for the night because the bank said it would be free. They avoided the question making it seem as if they hadn’t. They proceeded to say they were finishing up so we left and came back an hour later and they were still there. We went in and decorated and everything seemed fine. Come to find out later those people had complained about us to the bank saying we were rude and kicked them out. Had they just said they reserved the room and been more forthcoming we would have gave them as much time as they needed. Or if the bank would have called and told us they reserved the room last minute we could have waited. Instead the lady at the bank, who I believed was named Robin blamed us and reprimanded us for it when really it was a miscommunication with the bank. I don’t think I could ever bank there after being yelled at like that.

Very nice an friendly people an every hour on the hour wiping an sanitizing the doors very awesome. Always greeting people an actually calls us to let us know that there still open threw drive thru

Very kind people. May open an account here for this reason. They always remember patrons names I have noticed.

Super nice and honest people... Robin was extremely helpful

The customer service is second to none!

The just wanted to update my review. I believe it’s important to the community to know where great service can be found. The customer service is still second to none! There folks are so kind and helpful. They are very pleasant. It’s obvious they love their jobs. Thank you for the great service you provide.

I used the community room for my bridal shower and it worked out great. However, we were told we could decorate the night before and planned on doing so. Upon arriving at the bank we found the room to be occupied. We politely asked them if they had booked the room for the night because the bank said it would be free. They avoided the question making it seem as if they hadn’t. They proceeded to say they were finishing up so we left and came back an hour later and they were still there. We went in and decorated and everything seemed fine. Come to find out later those people had complained about us to the bank saying we were rude and kicked them out. Had they just said they reserved the room and been more forthcoming we would have gave them as much time as they needed. Or if the bank would have called and told us they reserved the room last minute we could have waited. Instead the lady at the bank, who I believed was named Robin blamed us and reprimanded us for it when really it was a miscommunication with the bank. I don’t think I could ever bank there after being yelled at like that.

Very nice an friendly people an every hour on the hour wiping an sanitizing the doors very awesome. Always greeting people an actually calls us to let us know that there still open threw drive thru