Fifth Third Bank & ATM, Barboursville, WV

This place purchased my home loan, and it been a generally terrible experience. They will not allow you setup autopay unless it's from an account with them. You cannot reset your password or username (in order to pay a mortgage) online without an account though them. You cannot get through their customer service phone automation without an account number or an ATM pin. Dealing with them has been such a pain, I honestly wouldn't have bought my house if I knew they'd end up being involved.

They're professional, kind, helpful and they make me feel like family. I like Fifth third bank. The folks are kind at both b'ville & hal greer branches.

Nice ppl .just slow

Great customer service! Mandi and Anna are amazing ladies! Greg is awesome too. They know me when I walk in and treat me like family. (The part of the family they like) I really enjoy banking here.

Super group at theBarboursville branch. I've worked with Ginny for the last few years and have found her to be very pleasant, knowlegeable and helpful. I have been treated like family by the whole staff each time I go.

This place purchased my home loan, and it been a generally terrible experience. They will not allow you setup autopay unless it's from an account with them. You cannot reset your password or username (in order to pay a mortgage) online … More