Pinnacle Bank, Cody, WY

I'm not sure why there are so many negative reviews. We've always had quick and friendly service at Pinnacle, and with our business we go to Pinnacle every weekday and sometimes on Saturdays so we've had plenty of opportunities to experience all sides but it's always been good.

My wife went in for a visit with a loan officer, she was as rude as they come- Terrible customer service. Went to another local bank, and had a great experience, so I closed my account at Pinnacle, and wont look back. The lady named Ann, said she has been in lending for 30 years, she should retire- She was horrible-

I honestly don't know where these bad reviews are coming from. We have used Pinnacle for years - ever since Shoshone First Bank became Wells Fargo (maybe 2009?). We have accounts for each of our kids, savings accounts, our primary checking account, and have taken out a car loan with Pinnacle. The service has always been quick, respectful, friendly, and professional. I have recommended this bank to others often. They are definitely one of the best in town.

ATM only works about 25% of the time, I highly suggest banking elsewhere.

I love Pinnacle Bank, my personal and business accounts are there. They’re so kind, timely, and make you feel comfortable. Lynette Sheldon was an absolute gem to work with. She’s sweet, funny, and fantastic at her job. Thanks for being the best bank around!!

so sad one of your teller make me fell small every time i come there to diposit , they never greet me .trow my card towards me and everytime i come she never look at me until she done to my transaction, i always go back home with a heavy heart , i wish i know her name and i want to ask why she is unfriendly to me.

Excellent bank, very friendly, and able to meet all my banking needs.