Desert Financial Credit Union, Flagstaff, AZ

Yesterday, October 24, 2022 I visited the Flagstaff branch at 4:50pm. Hannah was my teller. She was the epitome of customer service!!! She was beyond courteous, professional, knowledgeable and extremely kind. I can honestly say she is in the top 3 customer service experiences I have ever had. I appreciate her as well as Desert Financial Credit Union for employing Hannah. She should be highly commended for her service with face-to-face customers. Kudos to I Hannah!!!

Landon was fast and friendly. Moved up to Flagstaff and found that Desert Financial is up here now so when they accidentally sent my new debit card to an old address, I just came into the Flagstaff branch and got a new card in like 10mins only!!!! Thank you! Desert Financial has always been good to me for over 30yrs now!!!

Super friendly employees! I stopped in on my lunch break and Landon did a great job answering all of my questions! I’m so excited that they opened a branch in Flagstaff!!

I always get my questions answered here, and Connor has been so nice and helpful always with a smile. I tell all my friends and family they HAVE to bank here!

Amazing service, kind fast and helpful. I'm so glad they opened a branch in Flagstaff. I appreciate the awesome people over at Desert Financial!

Went in to open an account. Was directed to Mr. Conner, where he open an account quickly and easily, while listening to me moan about my the unpleasant (Flagstaff) 1AZ Credit Union experience. Desert Financial has weekend hours, overdraft protection, and can process my MasterCard debit card! Thank you Mr. Connor W. for the expeditious and knowledgeable experience. I do appreciate efficient customer service and I will let others know.

Everyone was friendly, courteous and helpful. Typically bank on line, but the few times I need to visit in person, it’s always pleasant. Have been with Desert Financial for years and love their service. Am thrilled to finally have a branch in Flagstaff.

I Quit , switching back to my bank in Texas. I can not believe not one bank in Flagstaff answers the phone. Just called the credit union and got press 1 press 2 press 9 ect ect. Never did get a human being on the phone. I have lived here for 2 years and still can not find a bank or credit union that answers the phone.