5Star Bank, Colorado Springs, CO

Regularly neglect to tell me of any issues arising with my account. Most recently, while I was OUT OF TOWN my card was shut off without any type of notice. No email. No phone call. When I called to find out what happened they just told me "oh we were supposed to tell you that." - yes, I know. And you didn't. This is getting annoying. Will be putting my money into a new and better bank. Edit; my passwords been changed and now I can't access my account

Very frustrating when you look at the website and it lists that their open and then we drive clear across town, because the other 2 locations are closed and this branch is closed, but the website says their open. This is three times this has happened, not just on holiday weekends, once it was some kind of meeting. Maybe its ti.e to find a new bank!!!

Takes 3 days for a mobile deposit to get accepted and then a few more days for the money to be actually put on your account. Just a very unsatisfying bank - Inconvenient

Great Bank, terrific service! I highly recommend 5Star Bank.

disappointed 5 star bank only had 3 stars on google. here's some gold stars

Regularly neglect to tell me of any issues arising with my account. Most recently, while I was OUT OF TOWN my card was shut off without any type of notice. No email. No phone call. When I called to find out what happened they just told me "oh we were supposed to tell you that." - yes, I know. And you didn't. This is getting annoying. Will be putting my money into a new and better bank. Edit; my passwords been changed and now I can't access my account

5 star bank? Looks kinda like 3 star bank

Very frustrating when you look at the website and it lists that their open and then we drive clear across town, because the other 2 locations are closed and this branch is closed, but the website says their open. This is three times this has happened, not just on holiday weekends, once it was some kind of meeting. Maybe its ti.e to find a new bank!!!