Gold Star Pawn, Groton, CT

There's only one respectable fair man that works there! Im assuming he is one of the Scott's! Sadly the times I have gone he is not usually there. The other clowns are unprofessional, rude, and try to rip you off! Their lucky the economy is in the dumps and people are desperate to say the least cuz nobody would or should go there! Lets face it people are already in a bad place if they have to pawn or sell any item but to compound this with disrespect and ignorance I'm truly amazed by their lack of compassion. I would have gave a zero star rating if it were available! They don't deserve your business or money! Lastly I'm an easy going guy and i know they have to make money but the disrespect in that place is at a level that will push a man to the limit!

Been a customer for about 4 years and I would say, my experiences are bitter-sweet. This is a small, tight store more for tools and miscellaneous items. Its like an estate sale, in a store. They come off a bit sexist and preferential. I've been offered lower prices for the same items as my spouse, a few times. Their customer service is not as welcoming as the other shops in the area. I buy more than I sell/pawn and I'm always going to spend my money in the pawn shop that offers me the most fair price for my items when I sell or pawn. So, if I am desperate, I will go here, for an unfair price .

Walked in with a service animal. Guy had his own dog on premises I have no issue with that however the dog ran up to mine. I tried to keep the dog away and the guy kept repeating "he won't go out" newsflash the dog did attempt to leave the store to get to mine. I told him my dogs a service dog after he tried to tell me to take my dog out. I simply said just keep your dog away. The dog wouldn't listen to the owner and kept approaching mine which is extremely dangerous as my dog is a seizure alert dog. I ended up picking my dog up and leaving the store upset that the guy couldn't control his dog or even attempt to accommodate my need for my medical equipment.

I would not recommend Gold Star Pawn. I hate to do this as I been a customer for a couple of years. Very rude when I walked up, did even evaluate my item which like everything I ever brought them has been in great condition. There’s been times when they would not do a pawn for fiancé that they did for me week prior and wound up doing for me . Just that kind of business I am starting to learn I am just very surprised as we never lost an item and our relationship has lead to well over 1k from the interest payments. Just shocked shame on that squad.

Being that this is the internet, I just want to say you can't believe everything you read. For example, my name is Jake but my post says Ben. I'm too lazy to create a new account and I'm locked out of mine so I'm using my brothers account that's already logged in. That being said.... Gold Star Pawn is one of the best pawn shops I've ever dealt with. I'm a long time customer who has established a good relationship with these guys and for good reason. They offer the most competitive prices for your pawned or sold goods. I've done business with other shops in the area and these guys will beat 'em just about every time. There's even been a couple of times where I've come in a little short, because, let's face it, life can be tough...and every time they have worked with me so that I wouldn't lose my stuff. Trust me, come check these guys out if you need some extra cash. They'll take good care of ya! - Jake

What a great group of guys! I came in to get a game system for my son; not knowing if it would be affordable at this time for me. Not only did I walk with an Xbox. I got about 8 games and 2 controllers. Truly a classic 5 star experience: blessing the community they serve. Thank you guys 🙏🏽 …

Scott totally took care of me, with only 5 minutes left before closing time. These guys are transparent, courteous, and overall good people. Check them out if you are looking to buy or sell quality products, second hand.

DO NOT GO HERE TO PAWN ANYTHING. I Pawned 2 Camera Lenses About 3 Weeks Ago & I Recently Called To Pick Up The Lenses & Ask How Much I Owe Next Thing I Know They Sold Them And It Hasn’t Been A Month Yet. Supposedly They “Bought” Them But I Clearly Said I Wanted To Pawn Them. 2 Lenses Gone.. That I Worked Hard For. DO NOT COME HERE❗️❗️❗️❗️❗️❗️❗️