First Horizon Bank, Big Pine Key, FL

I am a valued customer , with many accounts. I went to get notary done on real estate sales document and found they could not do it, very disappointing. Had to go to UPS and have a stranger do it. While person there friendly, document to transfer real estate not an item authorized could do. I will be reviewing my accounts and know proceeds from this sale, and future, will go elsewhere. Not a full service facility.

Still in crisis lock down mode though all other banks have their lobbys open. Not concerned with customer service. Tried to deposit into a customer of theirs account and they refused service. Had to drive to marathon. I would never do business with a bank that is not concerned about their customers unless they are in front of them.

Terrible service they can't do nothing at all, I'm changing bank accounts they are not opening doors to people or helping if you don't have a bank account with them . So forget about going in there to deposit $$ if you have a emergency then to drive to marathon or other branches that have drive thru what a waste of time when you're in lunch time to solve a problem. No good for nothing Big pine bank

Friendly service, usually pretty quick in and out

Generally very friendly and professional

I am a valued customer , with many accounts. I went to get notary done on real estate sales document and found they could not do it, very disappointing. Had to go to UPS and have a stranger do it. While person there friendly, document to transfer real estate not an item authorized could do. I will be reviewing my accounts and know proceeds from this sale, and future, will go elsewhere. Not a full service facility.

Still in crisis lock down mode though all other banks have their lobbys open. Not concerned with customer service. Tried to deposit into a customer of theirs account and they refused service. Had to drive to marathon. I would never do business with a bank that is not concerned about their customers unless they are in front of them.

Terrible service they can't do nothing at all, I'm changing bank accounts they are not opening doors to people or helping if you don't have a bank account with them . So forget about going in there to deposit $$ if you have a emergency then to drive to marathon or other branches that have drive thru what a waste of time when you're in lunch time to solve a problem. No good for nothing Big pine bank