Amscot - The Money Superstore, Haines City, FL

Tellers in there are extremely rude whenever you ask a question they respond with an attitude like you are bothering them almost to the point as if they are superior than the customers entering the establishment

Honestly I have gone to many Amscot but this place was horrible. I walked in and the guy in front of me was smoking a Vape indoors no one bothered to say anything and we are all in the line the two female cashiers were very busy the Hispanic cashier proceeded to tell everyone in the line that if they needed Help to proceed towards the counter which indeed it was like six people and we were all in a line to take turns. There was literally only one person in front of me and due to the disorganization and the customer service representative telling everyone to proceed towards the counter she didn’t even pay attention to Who was waiting before who. I spent almost 25 minutes there because she proceeded to take care of three people before taking care of me mind you while we were in line there was only one person ahead of me and he had already proceeded to go to the counter prior to her saying this so she was supposed take care of me next. And at this point there was no social distancing because everyone was right next to each other.

Worst customer service ever. Second time trying and I never will be back there, hopefully!!! El peor servicio al cliente. Horrible!

Carlos has the worst customer service I have seen in awhile. Came into the store for western union. Been here before you have to go to a window and wait to be seen . Well let’s just say Carlos proceeded to help other customers that cane in after I did by at least 10 minutes and continued to disregard me who had been there the longest. He was a real cocky and had a bad attitude. I will be taking my business elsewhere.

Your reviews are terrible. In fact, I’m glad they were on the site. I will definitely be going to a different store because it seems like nothing gets done except for an apology when you write a bad review.

I think she is the manager Spanish I went to get a letter notarized and she say she can’t do it so lazy and she was not busy.

Amscot #175 in this location there is an African American lady with short hair every time I make money order or send western union she keeps asking source of income and so many other questions and not to mention she takes for ever to finish a small job at the same time if I get another person I finish quickly and no questions asked please she needs more training