Space Coast Credit Union | Near Baytree | Melbourne, FL, Melbourne, FL

I met a new hire employee and she highly recommended space coast credit union and gave me several reasons why I should do my banking here. I went last Friday and opened an account. I met her at my place of employment. Isabel Corripio was her name. Very nice very helpful very friendly. Thank you again Isabel. Jeff Campbell

I did a loan refinance here not long ago. I found the staff knowledgeable and professional. I found their systems were up to date and user friendly. Very impressed with the credit union here. I’ve had a few calls with them and no matter who you talk to they put the customers needs 1st. Well done SCCU.

Been a member here since I was a teenager and although the customer service is great, my issue with this bank is their mobile app and I am considering switching banks at this point. It’s completely awful and tedious to function. I constantly have to log in with extra security questions almost every time I need to access my mobile banking. Face ID is always glitchy. One time I was out of the state and the app would not give me access at all to my account which was a nightmare, especially on a weekend. They also have not gotten up to date with Apple Pay. It’s 2021, it’s time to get with the times. All and all, they need to stop cheapening out and get a better app developer!

They have been okay over the years but DO NOT USE THEM FOR A HOME MORTGAGE!!! In fact, the last couple loans I have tried to get with them directly have been fought with lots of issues. I would think a bank I keep all my money and accounts going through would go smoother than it should. If you are dealing with one of their preferred dealers for a car loan etc it should go okay though. Also, they used to have the lowest rates without shopping but not the case any longer.

Mia was proactive and helpful, as my wife and I attempted a Limted Power of Attorney and to wire funds. Her kindness and expertise was well beyond expectations.

I’ve had an awful experience trying to open an account with them. I requested to open an account on Sunday, got an email that my application was approved and my card is being shipped. I never got a separate email with my member number so I called. They then basically accused me of fraud and said I would need to go in to a branch to prove my identity and show bank statements with the deposits to start the account going through. I took off of work and did so, and was told I would have to wait until Friday for “Wells Fargo to respond” and all they could do was upload my ID to the application. I was confused because according to the email I was already approved so why would there still be an application. I asked if someone would call me on Friday and was told I could come back in to a branch. I was also told I could not rescind the application and get my money back as I will be going elsewhere. This whole process has been incredibly inconvenient just to open a checking and savings account, and I feel as though I was treated like my business does not matter to them.

The staff is friendly, but the services to help build credit is null! They don’t provide credit cards or with an insurance deposit, we don’t lend, they don’t lend for a car if you’re not a citizen! It’s no use being a resident! There are ATMs in various parts in Melbourne, most of them remain dirty! They charge feet for lack of funds in case of immediate overdraft! And they don’t send notice! The credit union without to help you grow! In business and personal and not in that they are offline!

Everybody there is so nice and helpful. I had a problem today from a mistake a bank representative made with on line banking and the girls at the branch explained everything to me. It ended up just being a misunderstanding but because they really knew their job, they were able to calm me down and explain everything so I could better understand..