Panhandle Credit Union, Panama City, FL

If you’re looking for a Bank that is going to work with you , this is not your bank, . no weekend deposits cover your bills. —customer service it’s not there! - if you are facing any kind of challenges on your loans like most companies they’re on top of it with you.., they don’t! I would not suggest this credit union.

I have banked with Panhandle for several years. In fact, it is the first place where I started banking after my first job. When I got married, we chose another local institution, but then decided to go back to Panhandle because of the customer service and reliability. I will not bank at any other place.

Horrible bank. I do not recommend it for anyone. They never pick up there phones and there is always problems with ether the card or the online banking. The cards are cheaply made and the print rubs off of them very easily and they are very fragile. PAT the automated line you can call to check your balance NEVER works. I have had nothing but problems from Panhandle and will be choosing another bank very soon.

I have been a member of Panhandle Educators FCU for years and have always received excellent service from their professional and friendly staff. Awesome member service, great banking products, and getting a loan was very smooth. Awesome CU!

Went through drive thru today 06/5/20 at the MLK location to get a print out my bank statement and was told that it was 18 pages which would be $18.00. I then told the teller that I wasn’t gonna pay that amount and that I would print myself. I then went to print and was unable to get into my account and found that to be odd being that I had logged in the night before. I finally got a teller at a different location who was very pleasant and helped me to get in and it was only 11 pages instead of the 18 that I was told. Out of all the Panhandle credit unions this is the only one that I always seem to have a problem with. I WONT BE VISITING THIS LOCATION EVER AGAIN!

Cathy Morris - Branch Manager - Eastside helped my husband and me with a financial question we had recently. She was patient and professional, answered all of our questions, returned all our calls promptly, and gave us great advice. We highly recommend her for anyone seeking a knowledgable professional in financial matters.

On their mortgage loan form that you sign at the end, there is a "demand clause" that states they can recall the loan and demand full repayment "for any reason". Doesn't matter if you are in full compliance with all the terms. It's among over 40 pages of the final paperwork, so you may not even see it. I walked away.

Great people and so happy to help. Great loan dept. After the hurricane a real life saver, I will always remember how they gave out money to anyone who needed. If you want to learn how to save for home or just a car see Allen or any of the staff at hwy 77 office, they love to show you how to build wealth!