OneMain Financial, West Melbourne, FL

You have a wonderful and excellent staff, who made my experience in obtaining a loan very easy and comfortable. I have been an customer with you company for quite a few years and it has always been very satisfying and a pleasant experience having been helped by your staff. Thank you for a wonderful business opportunity.

Bad experience TRACY needs to be fired doesnt know how to talk to people and are clueless to what they're talking about never again wouldnt recommend anyone to get a loan with them they should close their company this is the second time this happen always get approved just for them to tell me something else when its time for funding

They told me they can use my car as collateral they check my credit report and everything was approved they just needed one more paystub to verify income, I get a call a few moments after I upload another paystub and then they want to tell me they can’t approve me because my car doesn’t have enough equity after they said everything was good to go? How does that make any sense? I feel like they have no clue what they are talking about or what is going on they just tell you what you want to hear. I have a 2015 4x4 Dodge Durango with 123,000 miles on it all I wanted was a $7,000 dollar loan I know for a fact my car is worth double that if not more. WOULD NOT RECOMMEND.

Tracy was absolutely fantastic in helping me get the loan I needed. Friendly and very helpful.

Receptionist is not qualified to be handling people’s finances until she is trained. She attempted to resolve a simple issue with an account (changing auto debt dates), made a mistake, and instead of admitting it double charged the bank account. When asked about it she tried covering it up and even intervened when we went in to speak with her supervisor. Still wouldn’t refund the incorrect charge but at least her supervisor was able to change the dates as we asked and did so without any complication or delay. Let your receptionist answer phones and have the qualified employees handle people’s accounts.

I haven’t been approved just yet but even if I don’t get approved everyone I’ve talked to has been great. I will update with names later. This is my first time inquiring about a small loan and I was a bit nervous but I’ve felt very comfortable talking to the people I have. They have been very sweet, understanding and supportive.

I Love you guys great customer service everything was explained to the point. One Main is a company you can count on. You deserve more than 5 stars. Thank you The Watkins Family

Traci has been so helpful, making it a clear and fast process. She definitely deserves recognition!