Great service! Kametra was my loan officer and she did not disappoint at all. Once I did my application, she told me everything I needed to submit. She had me come in to sign my documents and I was in and out in less than 30 minutes.
Akia Davis
2 years ago
Spoke with Jamie because Lisa at fayetteville location was being very rude but both locations had poor customer service and lies to their clients. I was told something was on my credit report that wasn’t and then my call was avoided once i called to inquire about it instead of speaking to me like a woman, Jamie had other people speaking to me. I asked for a manager twice and was denied that right. Long story short they could not give me sn explanation and hung up on me. I think they are racist and rude stay away.
Stanley Stevens
2 years ago
When I fell on hard times and I felt like there was no way out Miss Kim in the entire staff at Franklin financial in Forest Park made my life a little bit easier the professionalism is over the top such a wonderful staff.
Christopher Coles
2 years ago
Tabitha did a great job closing my loan quickly and efficiently. I would highly recommend 1st Franklin Financial in Forest Park for personal loan needs.
Debra Hyatt
2 years ago
Metrez representative was very professional and answered all my questions. Everyone was so polite and professional. I recommend 1st Franklin Financial to take care of yourself financial needs
Single Free
1 year ago
Very friendly atmosphere and comfortable. The staff was extremely good. Thanks to Ms. Bianca on helping me step by step to get my loan on go! Yes I will definitely do business with Franklin financial from now on!
dimple leoni
1 year ago
I've never been at this location until today and I have to say, the representative that assisted me early afternoon had done an amazing job over the phone as well as in person. Kandance, I greatly appreciate your diligent endeavors and warm-felt greeting you and your coworkers gave in and out of office!!! Kudos to you ladies and I look forward to visit again soon ☺️
Lee Hawthorne
1 year ago
Today I walked into Franklin Financial and was greeted right away. Bianca REALLY helped me out today, great customer service! Listening to all the ladies handle their business was refreshing, I’m walking away really appreciative not only for the services I received but the professionalism of all the ladies in this office
I'Anna Austin
2 years ago
Akia Davis
2 years ago
Stanley Stevens
2 years ago
Christopher Coles
2 years ago
Debra Hyatt
2 years ago
Single Free
1 year ago
dimple leoni
1 year ago
Lee Hawthorne
1 year ago