River Valley Credit Union, Ames, IA

I am not sure why there are so.many 1s on this place. I have been a member longer than most employees there. Since 1980 this has been my credit union. My dad was an original member. We have had problems over the years but I take part of that as me and bad banking habits. I've never had any teller be rude. Never had no one work with me if I was in a bind. We moved 2 hours away and still worked fine. Banking is always changing and I'm glad my credit union is always doing its best to keep up with things.

We had an issue with a deposit. Kim stopped in to the Ames office and talked with Olivia. Low and behold Olivia assisted him in taking care of our issue. Great job Olivia! Keep up the great work! Karla Scheuermann

We joined River Valley Credit Union when we moved to Ames 24 years ago. They have earned our trust after years of great service. Over the phone, online or in person they have always been professional, helpful and kind. We are very satisfied customers!

Great hometown credit union. I had trouble with my debit card when I joined, and they worked really hard to correct the problem, even though the error was with the card vendor. The tellers in Ames are always friendly and helpful. All around, a great place to bank!

I have experienced great communication with these guys. Not sure why some have had bad experiences, but maybe those writing poor reviews are just bad communicators. My family have been with River Valley for nearly a decade now, and we have always experienced great service. Staff are available and ready to help with just about anything. Much appreciation to all the friendly folks serving with RVCU.

I am not sure why there are so.many 1s on this place. I have been a member longer than most employees there. Since 1980 this has been my credit union. My dad was an original member. We have had problems over the years but I take part of that as me and bad banking habits. I've never had any teller be rude. Never had no one work with me if I was in a bind. We moved 2 hours away and still worked fine. Banking is always changing and I'm glad my credit union is always doing its best to keep up with things.

We joined River Valley Credit Union when we moved to Ames 24 years ago. They have earned our trust after years of great service. Over the phone, online or in person they have always been professional, helpful and kind. We are very satisfied customers!