CFCCU, Cedar Falls, IA

Always helpful, polite workers, wouldn't go anywhere else have referred my friends too too. Thanks for being there when I needed help

Applied for a boat loan here, were quick and adamant about getting the info on it and everything, and when i applied i had no debt but a 10,000 dollar student loan and a 10,000 dollar snowmobile payment. Everything sounded good and was moving forward. I accidentally forwarded the wrong email to them that said i took voluntary unemployment this winter (3 months) because I was in a hunting accident and got shot in the leg to another bank that i was applying with as well. Which I also have insurance for if I do get injured at work or etc. Now they say they can’t get me a loan because of my income/debt ratio, paid off the snowmobile loan, well inside their income to debt ratio range now. Now the new excuse is they can’t because my income doesn’t support the loan. When it more the does having an income to debt ratio at 10% now, along with having over 200,000 dollars in assets bought and paid for. How would i be able to get a mortgage then!? Have been nothing but steered in other directions and nothing but excuses, along with never responding to emails or calls now within a 1-2 business day period. Please if you are applying here for a loan, APPLY ELSEWHERE. You’ll get nothing but excuses.

Seriously debating closing my account. Bill pay does not work hasn't since I opened my account.

Will be closing my accounts and never giving them my business again!

People always treat me good

I love this credit union! Service is always outstanding they really do put their members first. So different than some of the credit unions that have moved into the cedar valley.

Very helpful staff, great atmosphere! Always a good experience!

Always helpful, polite workers, wouldn't go anywhere else have referred my friends too too. Thanks for being there when I needed help