Community 1st Credit Union, Indianola, IA

My first visit to learn of the credit union was impressed, wrote a review that attracted lot of reviews. My ready to switch from banking to credit union the agent was rather cold unlike the one I first delt with last year. I will now decide was the first good example of those that work at community 1st, today's agent left me cold. It is really nice place and the ATM machine is high tech and fun also easy to use. The machine takes checks and cash. The first visit I was a very impressive experience. The credit union is a good financial institution with now strong customer, service Add offer lot of services to fit your needs.

My family and I moved here from Tennessee after retiring from the military. Our credit union in TN was absolutely phenomenal. Here in Iowa, not so much. I had submitted a one time stop payment on something, they set it up as a 6 month recurring stop payment that I was unaware of until I got a letter in the mail from my auto loan lender saying that I was 2 payments behind. Well, I paid it and got it caught up, but now I have 2 30-day late payments on my credit! Brought me down almost 100 points and now I can't finance a paper sack! I actually tried trading that vehicle for one 10k cheaper and c1st denied me! Hahaha, the same bank that ruined my credit! What an absolute joke! I never had any problems with my CU in Tennessee. But don't worry, I will be telling EVERY person I know what they have done to me!

Continue to shut my debit card off multiple times a week when traveling for work even after calling them and putting in a travel notice I’ve been stuck out of state for multiple days in the last month with no access to my money countless phone calls and they still can’t seem to leave my card on like what’s it take for a working kid to use his money to get lunch and dinner without his bank not allowing access to HIS OWN money

Decent bank, Thank you Caitlin Ross for the helpful incite and great service.

I have been a member with this Credit Union for many years. I love the Indianola location. All the employees are always so cheerful and happy to help when I come in. I love the loan rates and how quick the process is to get a loan!

Always pleased with the service I receive! The employees have always been very helpful and have answered any questions I may have! Thankful for a local credit union that has been great!

Staff are really nice, But I had a credit dispute and they let the company that had incorrectly charged me off because they had "proof" which was forged signitures.

Sean is so helpful I went in on Saturday morning for a loan and by Monday the money was in my account. Thanks Sean