Midwest Bank, Monmouth, IL

I always have the best customer service from the 1st step inside the doors to the last one on my way out. Charmaine, Mary Sue and your whole teller staff are amazing! And Stephenie G always has a smile for me when I enter. Keep up the great work!

If you want no perks of a modern day bank... not impressed with your website update. It takes even longer for charges to reflect in your account and sometimes takes days to show a charge that used to show automatically.

I am so disappointed in this bank ,we have been with them for 10 years now ,and we got told that my husband V.A money would be ready after noon Friday so we go back then get told 2 ,and 2 we get told 3 or maybe Saturday ,we are in the wrong for getting mad, and today husband gets in trouble with Liz

Very friendly

**** update **** A few new tellers that are an amazing addition to the branch. Adrian is very personable and friendly. And the 2 other tellers that I haven't caught names yet. Keep up the great work, guys. :) I always have the best customer service from the 1st step inside the doors to the last one on my way out. Charmaine, Mary Sue and your whole teller staff are amazing! And Stephenie G always has a smile for me when I enter. Keep up the great work!

Jennifer L. Ewing was very good at explaining everything to me and I was very happy with the costumer service I was provided

If you want no perks of a modern day bank... not impressed with your website update. It takes even longer for charges to reflect in your account and sometimes takes days to show a charge that used to show automatically.