Communitywide Federal Credit Union, Plymouth, IN

Kourtney McBride at Plymouth community wide (manager) was rude in front of my buyers, and refusing the sale and transfer of my title to them if I wouldn’t sign off on a previous title from my ex (which I told them I was needing to speak to my attorney about the issue) what bank refuses the sale of a YOUR loan on a vehicle when you present with a check? very rude, unprofessional, my buyers said they wouldn’t even bank there after seeing and watching that. I’m closing any account I have with community wide. Who forces you to sign a title without seeking legal advice on the issue?! Sounds illegal with what she did. I feel like I signed the title I didn’t want to sign under being forced to just to be able to sell the vehicle I was there for in the first place. I hope management takes my complaint seriously and I will be following up in this.

I was the seller of a car that brought the title in for buyer. This place is the coldest customer service I have experienced. Spoke to the bank manager in Plymouth about treatment and service, should of spoke to the wall. I wouldn't open an account for my dog there. Spoke to Andrew of the SBend office and was very helpful and clearly concerned about my visit in Plymouth, Thank you for taking the time to listen to me and speak to me Andrew

Every time I am at a branch I am greeted and treated like they care. I've had 6 car loans with ComWide and have never had an issue. I like that I can use any credit union too if I am out of town since they are a Co-op.

Getting an auto loan through this company is incredibly frustrating. They are quick to offer one, but their online interface was designed in the 90s. Been trying to log in and get my two factor code for a while now, but their system doesn't work. When you go to make a payment on your loan, their feature to accept debit card payments literally doesn't work and hasn't for a year despite their support saying it would be available soon. Their left hand doesn't know what the right hand is doing. If you're considering an auto loan, this is the worst place you can get one. I would be embarrassed if I worked for them.

People keep saying how rude the tellers are ! The one in Plymouth? I bank in Warsaw and are great there. I'm getting ready to switch to Plymouth branch because of work. I sure won't put up with rude tellers though. I will show these comments when I go there !

I think this is a phenomenal banking institution with superior customer service end to end. Whether it was for recreational needs or essential purchases, we’ve used Courtney at CommWide in Plymouth for all of our big buys! Their rates are unmatched and they’re extremely competitive in their loan offerings. They worked with us when we had less than perfect credit and more so now that we’re in a stronger position. If your looking for a new financial institution, your search should be over; they’ve got it all! I was not paid or rewarded in any way for this review.

All the women at the plymouth indiana branch are Great! Christy, was especially helpful. Have both my auto loans through them and couldn't ask for a more pleasant experience.

My experience here was great. Francesca was my teller today and she was very helpful, friendly and courteous. Thank you.