Worst bank I’ve ever had. The management team is horrible. I had to make changes on my account twice. Once I got the main manager Mark. He did not greet me, did not smile, nothing. Horrible customer service. Second time I got Jessica. She was rude and made me feel like I was an inconvenience for being there. It got to the point that I asked her if she needed me to come back? Changing my account Type I got charged fees that I was unaware of. Not once was I given brochures or any information about my new account type except the little information I got online. I called customer service and all they would say was I apologize they didn’t tell you. The tellers are amazing. They always smile and they always feel like they want to take care of me. They were the only reason I stayed with them so long.
Brooks Wall
1 year ago
I like this branch. Their staff is friendly, and it is very convenient to bank there if you live in the north part of Dodge City. Don't hesitate to try this bank if you're opening a new account.
James Morton
1 year ago
Best bank in Dodge City hands down!
Austin Asher
1 year ago
I go in and everyone there knows me by name and always happy to help.
Beronica Alvarado
4 months ago
Worst bank I’ve ever had. The management team is horrible. I had to make changes on my account twice. Once I got the main manager Mark. He did not greet me, did not smile, nothing. Horrible customer service. Second time I got Jessica. She was rude and made me feel like I was an inconvenience for being there. It got to the point that I asked her if she needed me to come back? Changing my account Type I got charged fees that I was unaware of. Not once was I given brochures or any information about my new account type except the little information I got online. I called customer service and all they would say was I apologize they didn’t tell you. The tellers are amazing. They always smile and they always feel like they want to take care of me. They were the only reason I stayed with them so long.
Brooks Wall
4 months ago
I like this branch. Their staff is friendly, and it is very convenient to bank there if you live in the north part of Dodge City. Don't hesitate to try this bank if you're opening a new account.
victor anguiano
4 months ago
Best bank in town 🙌 all the staff knows me by my name Gaby is always ready to help me with what I need so is James and Debbie. …
Beronica Alvarado
1 year ago
Brooks Wall
1 year ago
James Morton
1 year ago
Austin Asher
1 year ago
Beronica Alvarado
4 months ago
Brooks Wall
4 months ago
victor anguiano
4 months ago