Cash Express, Richmond, KY

We had an arrangement worked out due to quarantine. I couldn’t go pay it and reborrow because of that. They still processed the checks even after saying they wouldn’t until after we were out. And because they put my account in the negative I can not reborrow for 14 days which put my family in distress. I’m a single parent of two kids with no help. I’m highly disappointed, especially since I’ve been a customer for a long time and always been loyal and faithful. But you lost me as a customer after this. I was told I never talked to anyone but I did in fact talk to several people at cash express before and after my due date. Highly disappointed in the Richmond store and the Lexington store.

Ridiculous, rude and tried to intimidate me by saying that they were the only check cashing place around!! Take your business elsewhere if for nothing but to get treated warmly and with respect.

This business constantly leaves promotional items door-to-door in my neighborhood, which is not only annoying, but ends up getting blown around and littering the whole yard. It's wasteful and desperate. I won't even consider going there.

Very helpful nice lady's very friendly cashed my check when I couldn't get no one else to thank you all

Great to know if you get in a hard stop they're there too help.

I don't understand how this business legally throws plastic bags with advertisements into the yards of houses in my neighborhood every year. They should be prosecuted for littering because they are using items and knowingly putting them into the environment that do not biodegrade as advertisers.

We had an arrangement worked out due to quarantine. I couldn’t go pay it and reborrow because of that. They still processed the checks even after saying they wouldn’t until after we were out. And because they put my account in the negative … More

Ridiculous, rude and tried to intimidate me by saying that they were the only check cashing place around!! Take your business elsewhere if for nothing but to get treated warmly and with respect.