Total Mortgage, Leominster, MA

Denise and her entire team are the best!! She was always attentive and took the time to answer all my questions every step of the way, even when I thought i was being a pain. She was patience and kind. She and her team made the entire first time home buying process easy and enjoyable. She made feel comfortable and confident with the purchase of our new home. I would recommend her to any and everyone!!!

Denise was very responsive and honest. I felt comfortable with her every step of the way - even through the toughest portions of the home selling/buying process. We have worked with Denise twice now and we'd choose her again. She knows the business and understood our situation from the start. We felt honored to have her on our side.

Denise and her team are amazing! She had us pre-approved within 3 days and closed in less than a mth after our offer was accepted. Her and her team are fast and efficient. They were very pleasant, understanding and patient with us through this most stressful process. Her team were also very knowledgeable and quick to respond to emails, text messages and phone calls. I highly recommend Denise and her team at Total Mortgage to anyone who wants a purchase a home.

Jana at Total Mortgage (Team Katie) was FABULOUS. I cannot say enough good things about her. She held our hands throughout the entire process, and as first-time homebuyers, we knew we could trust her every step of the way. She simplified things that seemed really complicated and was kind, timely, and compassionate. She found us a better option for our mortgage and walked us through what we needed to do in order to make it work. She is trustworthy and an absolute delight to work with. When we sell this house and buy another one, I can only hope that she will still be in this business because there is no one else I want to work with!

I would highly recommend Team Katie at Total Mortgage. They walked me through every step of qualifying and finalizing my mortgage. This was the first time I had applied for a mortgage. I would strongly encourage first time home buyers, specifically to use Team Katie. The entire team was respectful, responsive, strong communication, and brought me to a 30 day closing. I was very pleased and excited to start the next chapter of homeownership!

Sarah was great from day 1! She worked with me without fail. Sometimes due to time crunches lead to late night conversations or work. But she never complained about extended hours or my sometimes overly analytical mind. When we first started discussing my mortgage options, I came to the decision to wait a year then apply and continue the processes. Sarah made sure over that year to always check in and answer any questions I had while I was making financial decisions over that time to make sure my husband and I would be in a winning position when it came time to get the mortgage. All check boxes being checked so we were super prepared. Working with Sarah kept the whole process going smoothly and pretty seamless. Sarah is friendly and so approachable, as well as intelligent, thoughtful, reliable and charming. Quite honestly, she knows her stuff. Humble, honest and trustworthy to the point that I trusted her completely and valued her transparency. She would make sure about any detail or question I had prior to saying the answer was with 100% certainty. Sarah is a amazing woman and amazing at her career. In many ways, the world could run more smoothly with more accomplished if everyone operated on "Sarah" mentality. Keep being you Sarah! Thank you so so much.

Brieanna was incredible! She was responsive and turned around tasks quickly, while taking time to answer all my questions. She was supportive and kind and made me feel like I was in great hands. I was so glad to have her on my team during this crazy home buying process!

As first time home buyers, Denise and her team made the process stress free and smooth. Communication really is key. They always answered any questions we had and advised us as needed. When updates needed to be made, they made them fast and efficiently. I would use their services again and highly recommend them. Everyone was profesional and polite.