UCU Operations Center, Orono, ME

Have banked there for 15 years and have no complaints. Been treated very well and given very good service.

I've lost so much money with this bank. Started off great but went downhill fast. Hidden fees everywhere, checks never processed in time. You call for one thing, they say they fix it, and you keep losing money.Considering closing my account here and moving to another bank so I won't be broke again or have my check disappear for paying fees

Hopeless notification system! Completely unreliableble. They keep charging you new fees every other day and in spite of having all possible notifications set up you don't get notified of the fees. They will literally run your account dry with fees if you do not check the account personally every day.

I reached out over 5 months ago about refinancing a business loan and car loan and did not get a response back. Maybe see who isn't doing their job because you lost out on a tremendous opportunity.

Hidden inactivity fees. Only good for accounts you use 10 times per month.

Useless credit union. Caters too much to old people, yet rips everyone off with hidden fees. Better off going to big banks. It’s member owned because the members employed their own all your money in hidden fees lol. Trash.

Do not use them, they are a scam they changed their policy and now they want to charge you a $10 fee just to pay your bill over the phone. when you contact customer service no one seems to care.

I've lost so much money with this bank. Started off great but went downhill fast. Hidden fees everywhere, checks never processed in time. You call for one thing, they say they fix it, and you keep losing money.Considering closing my account here and moving to another bank so I won't be broke again or have my check disappear for paying fees