Compass Credit Union, Fremont, MI

Mary Jo was very prompt and helpful in completing loan application. Process was smooth and much appreciated. Communication was top notch! Thank you for the wonderful experience Matt

If you include the years that Compass Credit Union used to be Rogue River Credit Union; before they bought them out, I've been a member for 30+ years. In that time I've never had a bad experience! I've never like dealing with "banks", hometown Credit Unions are the way to go!!!

I have no complaints, everything is prompt and efficient. Mary jo was a great help to me!

I've been banking here for over 12 years and I've always experienced excellent service!

We have been members for years. It is an excellent organization. Anyone wanting to join this credit union, be rest assured!!!

Impossible to get a hold of anyone most of the time. Slowly moving my accounts elsewhere. Hope you like like listening to hold music. Absolutely infuriating! Update: Everyone I have talked to about this has been very helpful and friendly. This seems to be an issue with the “call center” that’s handling hold/voicemail/automated call back. Thank you Ben for being so helpful.

I'm genuinely thankful for the service I received from Compass. The branch manager made the process welcoming and very easy. I understood all the paperwork and what the steps were because Ben took the time to make sure I did. This credit union was willing to help when everyone else said no.

Been with this cu for almost 30 yrs. I miss NCSECU. Compass won't cash a check from a local business written out of a local bank without a 3-5 day hold. Huntington will honor their customer checks. What a crock.