Consumers Credit Union, Kalamazoo, MI

I cannot recommend working with this credit union enough. Schawn has seen our business through for the last two months go through a dramatic journey of paperwork and bureaucratic limbo, and today we finally were able to get our accounts all set up smoothly. Schawn made it so easy for us, and treated us with such kindness, patience, and personal care—it feels like we have made a friend through this process who is looking out for us, instead of working with a huge corporate bank who could care less about our business. We are so grateful for this credit union and Schawn! 10/10, fantastic customer service, response time, and honestly just everything.

I’d highly recommend Melissa Swetz for all your mortgage needs. A great communicator, patient and carries you along as the process progresses.

Working with Consumers Credit Union was a pleasant experience in this day and age with covid 19. Going into this purchasing of a home I was a little worried. But Consumers Credit Union made it very easy for me they have great apps and are very prompt and helpful with recommendations for what needed to get you a loan . Thank you Heidi Bish and Kristina Purser you very good at your job woot! woot!

We had a wonderful experience getting our mortgage through Consumers Credit Union. Heidi was a joy to work with. Everyone involved went out of their way to make things work for us at every step of the way.

I've always had good experiences with Consumers staff. All have been very helpful with positive attitudes. I've been a member for many years.

Katie was most helpful. She helped me problem solve a money transfer issue

I cannot recommend working with this credit union enough. Schawn has seen our business through for the last two months go through a dramatic journey of paperwork and bureaucratic limbo, and today we finally were able to get our accounts all set up smoothly. Schawn made it so easy for us, and treated us with such kindness, patience, and personal care—it feels like we have made a friend through this process who is looking out for us, instead of working with a huge corporate bank who could care less about our business. We are so grateful for this credit union and Schawn! 10/10, fantastic customer service, response time, and honestly just everything.

We had a wonderful experience getting our mortgage through Consumers Credit Union. Heidi was a joy to work with. Everyone involved went out of their way to make things work for us at every step of the way.