I Called twice. The first time I spoke to a gentleman who only told me my Dad’s account had been closed. He wasn’t very helpful at all. I called back to try my luck with another operator and I was connected with Jackie. She was very helpful and requested the proper documents needed to further access my Dad’s account. Thankfully she did because there was information I wasn’t aware of and would have never known had I listed to the first agent I spoke to. Thank you so much Janice. This is a very emotional process and I appreciate her going the extra distance.
Dave Holt
1 year ago
Top-notch customer support. I've been through a lot of banks and credit unions in my life. Hands down, Edgewater has been the best.
Brittany Zabel
1 year ago
No stars at all! 10 transaction limit on my card, that is insane! I'll be leaving this bank, as soon as I can!
Jaden Gebbink
1 year ago
Doesn't take the time to help. They'll find a way to get off the phone quickly before going through effort to take care of any needs.
Dave Martinez
1 year ago
John Mara
4 months ago
The teller's here are super friendly a always very professional quick and informative I love this bank I'm thinking about opening my business account and transferring all of my personal accounts to this company. I think Olivia was her name if the owner of the bank sees this they should definitely give her at least a 20% raise..... Just saying you want to keep good people. Thank you
Monica Kunert
4 months ago
I Called twice. The first time I spoke to a gentleman who only told me my Dad’s account had been closed. He wasn’t very helpful at all. I called back to try my luck with another operator and I was connected with Jackie. She was very helpful and requested the proper documents needed to further access my Dad’s account. Thankfully she did because there was information I wasn’t aware of and would have never known had I listed to the first agent I spoke to. Thank you so much Janice. This is a very emotional process and I appreciate her going the extra distance.
bonbon2345
4 months ago
Friendly staff, parking is easily accessible and the ATM is placed in a very clever convenient spot!
Monica Kunert
1 year ago
Dave Holt
1 year ago
Brittany Zabel
1 year ago
Jaden Gebbink
1 year ago
Dave Martinez
1 year ago
John Mara
4 months ago
Monica Kunert
4 months ago
bonbon2345
4 months ago