I want to thank the excellent staff of this banking agency: Carpenter Fire Station Road-Cary/NC. More especially to Mr. Cesar Syoufi (Relationship Banker). We made a wire transfer to Germany from here. As they took a long time to receive it there, Mr. Syoufi, after investigating with the staff and the international operation, what was happening, wrote a formal document to the German company demonstrating the authenticity of the banking management and technically justifying the process. The initiative solved our need in an emergency situation. In addition, the attention of Mr Syoufi in our language, the Spanish Language, has ensured in this experience that we are clients of an extraordinary Bank. Thank you First Horizon!
Angela Cherico
1 year ago
Utterly despise coming to this location!! We are a military family who moved to the area 3 years ago and with our bank not within driving distance we opened an acct with CB. This particular location has one old woman who mainly works the drive thru who is extremely unfriendly, judgemental and rude! I asked her today to deposit money into my shared checking account which I share with my husband. Clearly this was a hard task bc she had to come back to the window 3 times before accomplishing this then when I asked her which account she deposited it into she says "the one with no money in it". Great answer since none of my accounts have money in it. I don't think I need to explain to her or anyone how I only use this bank to cash, withdraw and transfer money. This place doesn't even deserve a one star!
Joseph Thomas
1 year ago
Our families beloved bank since we moved from Florida,we the entire family and friends doing good banking with Capital bank, in particular our branch manager Joe, Senior Teller Miss Betty, Mr.Michael are very friendly and as soon as I walking in they recognized me , very happy with the bank , even though the bank merged with First tennesTen bank
We are still enjoying this bank with the special banking team
We wish them all the best
Very truly
JosephThomas USA
Ravi Ramanathan
1 year ago
Outdated systems. Average service. Weak oversight. Lots to improve.
Debbie High
1 year ago
Great service!
Ashlie Vizcaya
4 months ago
Michael Scott is the best banker I have ever been to. I will be a customer for life. He deserves a raise. Thank you Michael, you’re the best!
Ana Amélia Fracalossi
4 months ago
I want to thank the excellent staff of this banking agency: Carpenter Fire Station Road-Cary/NC. More especially to Mr. Cesar Syoufi (Relationship Banker). We made a wire transfer to Germany from here. As they took a long time to receive it there, Mr. Syoufi, after investigating with the staff and the international operation, what was happening, wrote a formal document to the German company demonstrating the authenticity of the banking management and technically justifying the process. The initiative solved our need in an emergency situation. In addition, the attention of Mr Syoufi in our language, the Spanish Language, has ensured in this experience that we are clients of an extraordinary Bank. Thank you First Horizon!
Angela Cherico
4 months ago
Utterly despise coming to this location!! We are a military family who moved to the area 3 years ago and with our bank not within driving distance we opened an acct with CB. This particular location has one old woman who mainly works the drive thru who is extremely unfriendly, judgemental and rude! I asked her today to deposit money into my shared checking account which I share with my husband. Clearly this was a hard task bc she had to come back to the window 3 times before accomplishing this then when I asked her which account she deposited it into she says "the one with no money in it". Great answer since none of my accounts have money in it. I don't think I need to explain to her or anyone how I only use this bank to cash, withdraw and transfer money. This place doesn't even deserve a one star!
Ana Amélia Fracalossi
1 year ago
Angela Cherico
1 year ago
Joseph Thomas
1 year ago
Ravi Ramanathan
1 year ago
Debbie High
1 year ago
Ashlie Vizcaya
4 months ago
Ana Amélia Fracalossi
4 months ago
Angela Cherico
4 months ago