Mariner Finance, Goldsboro, NC

I've always had great service with Mariner. Sometimes a long wait doing paperwork, but all in all everyone is pleasant Wish they would lower my interest rate since I've been with them so long.

Ariel said that she would reach back out and it’s almost been a week. Every time I call , they say that she is working with another customer. There was no follow up on my request and in my eyes that’s not great customer service. I looked on the website and it looks like she is the manager. If she is the manager I’m certain the rest of the employees are unresponsive as well.

The manager celesste is very rude. Last week she yelled at through a door slot very unprofessionally like I was dumb. I wasn’t aware the doors was locked. She opened the door and said “YOU NEED TO READ” . What kind of manager speaks like that. I was trying to just make a payment for my dad. I wouldn’t get a loan there is they was giving out free money cause of her attitude

You need money, they got money. You need credit, they can help rebuild credit. You have trouble managing money, stay away lol jk. They have saved my bacon on car repairs and home improvement...but. They love adding to your loan and extending your payments. But a very good loan company aside from that. I'm happy with my service.

The process took a little longer than I expected, but the staff was great! They were professional, courteous, and friendly!! They came through for me, so it was worth the wait!