Bay Atlantic FCU, Vineland, NJ

Amabel was very helpful and polite also great service from Juan overall great staff. I Recommend this bank.

I am a member at an associate credit union that is out of state. They are simply wonderful when helping me do my banking even though I am not an actual members. They are hassle free. I will open an account with them.

Someone else said it perfectly, staff is a hit or miss. I typically have good experiences going to the tellers but it's a headache when you want to speak to the bank workers In the back for accounts and loan services.

It's a Great Place too Bank..The People are Pleasant..

This is an excellent credit union with highly dedicated staff. They offer great products and services. They truly care about their membership. I highly recommend Bay Atlantic FCU.

I cannot express enough gratitude for the exceptional service and genuine care my family and I received from this credit union. In a time when my family was facing immense difficulty, the credit union not only provided solutions - but also extended a compassionate and understanding hand. What sets this credit union apart is their unwavering commitment to building real relationships with their members. I feel like more than just a customer; I felt like a valued part of their community. The staff here goes above and beyond to understand your needs, and their level of compassion is unparalleled. Navigating a complex situation seemed effortless, thanks to their expertise and dedication. They took the time to truly understand my circumstances and found a solution that worked perfectly for my family. It's not just about transactions here; it's about the personal human connection they foster that makes all the difference. I am immensely grateful for the kindness, patience, and genuine care demonstrated by the credit union's team. Their support has not only alleviated our financial stress but also restored our faith in the power of compassionate banking. If you're looking for a credit union that values relationships, understands your unique situation, and genuinely cares about its members, look no further. I wholeheartedly recommend this credit union to anyone seeking not just financial assistance, but a true partner who genuinely cares about your well-being. With heartfelt gratitude,

Tech support is literally the desk folks which do their best. God bless them. Mobile app sucks. Great people work there. Online, I can't log in to get important info I need for a legal case because "site is down" come on!!!!!

They will freeze your card if you buy stuff 2 hours away from your home. it has happened to me more than once and I couldn't get in contact with someone to unfreeze it after calling. I also once tried to go in person because I couldn't get help with something online just for the elderly black woman there to flat out tell me it had to be done online when it couldn't because there's literally no option. No online help support in the slightest and calling only works some of the time. Don't waste your time when only half the employees care about you and doing their job correctly.