Team Crosley, Crown Home Mortgage, Plattsburgh, NY

Team Crosley was a pleasure to work with. From meeting with Michelle for the application process and, Fortunately for me, Catie did not get annoyed with my 30 calls a day and all of my questions. Adam was also very helpful and personable. Although the process was still stressful, Specially having social anxiety, my team was very helpful and was able to make this process as easy as it could be. 100% recommend this company for anyone looking to finance a home. So extremely satisfied with the services I received. If I ever decide to buy another home, it'll definitely be them.

Working with Team Crosley was such a wonderful experience. They have such a knowledgeable team and worked so hard to make sure I could buy my hone with very little down and a wonderful rate. I am so grateful for their expert help, guidance and support through an arduous process. I loved the videos from Adam at each critical point encouraging me and helping me to understand the next step. I so appreciated his encouragement and Catie was just so patient and effective . My cats love our home! Thank you thank you

Adam Crosley made a great first impression on my husband and I, and we decided to give our business to Crown Mortgage because of this. Our loan consultant, Michelle, rarely replied to our emails or phone calls - many questions went unanswered. Documents sent our way without any explanation. We are first time home buyers and decided to take our business elsewhere because of this!

The whole team has been fantastic while we’ve been house buying, every question we’ve had they’ve either had the answer to or found out quickly. They are wonderful to work with and I highly recommend them. I’d also like to give a huge shoutout to Kari K, that woman is an angel and it feels like none of this would have been possible without her help. Thank you Team Crosley!

Most of the team members at this company are downright amazing! Harrison was the absolute best, and I recommend everyone go see him! Our first initial loan processor was horrendous. She was terrible at responding to our emails/questions and ultimately pushed our file back to close a month later. Roxanne took over and has been AMAZING ever since. If only we got to work with her from the very beginning! Adam was great in giving us a courtesy call to apologize for the huge inconvenience the first loan processor had caused. Overall, if it hadn’t been for the huge hiccup, this would’ve been a speedy process!

Working with Team Crosley was such a wonderful experience. They have such a knowledgeable team and worked so hard to make sure I could buy my hone with very little down and a wonderful rate. I am so grateful for their expert help, guidance and support through an arduous process. I loved the videos from Adam at each critical point encouraging me and helping me to understand the next step. I so appreciated his encouragement and Catie was just so patient and effective . My cats love our home! Thank you thank you

Team Crosley was a pleasure to work with. From meeting with Michelle for the application process and, Fortunately for me, Catie did not get annoyed with my 30 calls a day and all of my questions. Adam was also very helpful and personable. Although the process was still stressful, Specially having social anxiety, my team was very helpful and was able to make this process as easy as it could be. 100% recommend this company for anyone looking to finance a home. So extremely satisfied with the services I received. If I ever decide to buy another home, it'll definitely be them.

I was recommended by this company by a friend. When I first started with them everything seemed good the they started causing problems with my partner. I would have seen that first red flag and gotten out. They messed up paper work at the closing, after being told numerous times the information. Fast forward year they forget or favor in the payment for insurance and adjusted my monthly payment without notification. It took three different phone calls to figure out why my payments were changed. Since than, I have had to call four times to get them to fix a problem, including a letter, and a fax to get them to fix a problem they caused.