Berkshire Bank, Rome, NY

Every interaction I've had with this branch office has been negative. There is always a new policy in place or they refuse to process my requests. It's almost as if they don't want to do their jobs. No where's does it say the don't process deposits put in the drop box on Saturday morning but apparently they dont. But it's ok cause I've only got bills to pay

Friendly service.

Been with them for over 12 years. Never had a problem. The worst to happen was when they closed their W Dominic Street branch

Every interaction I've had with this branch office has been negative. There is always a new policy in place or they refuse to process my requests. It's almost as if they don't want to do their jobs. No where's does it say the don't process … More

Tellers are pleasant and professional.