Fairway Independent Mortgage Corporation, Batavia, OH

We have been dealing with this company now for almost 2 months. They have advised our realtor twice we were clear to close but have yet to send the clear to close to the title company. We were advised 2 hours prior to the last closing date that the lenders clearance had not been sent. 3 days later they advised our realtor again that our buyers clearance was good to go and we are now 24 hours to closing for the 3rd time and the title company has not received the clearance. He advised her last night that they missed a form again… this is our 3rd closing date attempt with this buyer. We have had to pay fees on our loan to keep our interest rate locked in.. This company has given false information to both realtors and I would highly recommend using a different company.

I had a similar experience as “Asa” who left a review. After submitting all of my forms and paperwork for getting pre-approved nearly two weeks go by and I don’t hear anything so I reach out to them they say they are having trouble getting me approved for the amount requested so I ask can I be approved for less than I asked originally, I was told “our team is working on it” 3 weeks go by and nothing not even “ hey we haven’t forgotten about you” or an update of any sort. So I moved forward with another company. Very unprofessional seems as though they are too busy to handle their clients. I do not recommend.

Im going to keep this short First morgage and first morgage company i tried was fairway was originally quoted 9500 dollars as cash required to close and that was on my good faith estimate that i signed. Get to the closing disclosure and its 11,500 dollars big difference i read threw the closing disclosure and the good faith estimate and i had been hit with the biggest bait and swap of all time i decided to get an estimate from a different morgage company my second morgage company i was cautious after i got the estimate because it was 1000 dollars less than fairways good faith estimate ( second company quoted me 8500 cash to close) and informed me about the consumer finance protection act in which i read threw and fairway had broken a federal law on my morgage so i go with the second company. Second company closing disclosure was 7200 dollars and thats what i ended up paying all said and done. How can one company save me close to 5 grand compared to fairway its impossible unless a banker saw a young kid trying to get a morgage and said lets make our money on this one. This company is full of crooked people i say do not walk away run. Run as fast as you can away go to another company .

*BEWARE* Just moved to the area and a friend recommended we go though Marcy kune. We talked with her and said fill out an application online. From then we got calls from 3 other people that work with her telling us three different things which got extremely confusing and frustrating, Marcy would NOT call us back. Finally after calling 50 if not more times she picked up and said we need to pay things off but for the most part you seemed to be approved. Well weeks turn into a month and not one call or update what so ever from her. My friend ended up calling her and she was like “ I was waiting for them to call me” and my friend explained that was a lie I sent them to you to take care of them. Well she said she was gonna personally look into our case and would call back. She ended up sending letters instead of calling. This woman and company is very unprofessional and I would highly looking into another mortgage company to work with.

I was dreading the loan process but Marcy and her team made it super easy. I thought the whole process went by very fast. Anytime I had a question I found that I got a reply back very quickly with email. I will definitely use this lending company again and I highly recommend them. Everything went so smoothly!!