loanDepot, Findlay, OH

They were so fast and on top of things! The portal made it so easy to see what was needed from us and what they were working on. They communicated repeatedly and quickly. So glad we went this direction instead of working with a "big bank".

Mariah has been excellent at communicating with me as I am new to this process. If I have any questions she is always available to get me the correct information. She makes the loan process easy and stress-free!

Scott is very quick to get things done, very knowledgeable. Always returns your calls, and answers all questions. Makes the home buying process smooth, un like what we just dealt with. I will HIGHLY recommend Scott and his fabulous team!

Scott is hands down the very best loan consultant and the only person we trust to have our best interest in mind. He is excellent at his job!

To be honest the commitment to customer service is top notch. That is my assessment of loan depot at this time since I've only been dealing with them a short time.

Our process happened very quickly from initial viewing of the house to loan approval through the agreement on a contract. Scott was willing to make initial communication on a Sunday and worked well outside of typical "offivce hours" to assist us in the process and answer questions.

Mike Runion at this branch helped me out a ton on my first home purchase. He helped me months in advanced to help educated me on types of loans and how the process worked. When I was ready, so was he. By him prepping me and his superb skills in the mortgage industry he was able to help me close on a home in just two weeks!! The seller was happy, and I was happy. Couldn’t have been easier! Mortgage mike is the best!

Every step was handled professionally and well executed. A pleasure to do business with and will recommend to anyone looking for a MLO. Scott and the entire team there was amazing to work with.