I have spent a month trying to get a lien release for a vehicle purchased from a First Bank customer. They didn't post the payoff check for more than 2 weeks after I sent it via FedEx, and then they didn't send the lien release for, according to them, more than another week, and it's a week after they say they sent it. I still haven't gotten it. Now we're risking penalties to register it without that lien on the new title.
Absolutely awful, super disorganized, bumped around from person to person, always putting the blame at someone else's feet instead of just helping me resolve the issue.
Sherry Cabaniss Bieberich
1 year ago
My best banking experience of all banks that I have used in any way.
Jay Orellana
1 year ago
As a client and as an employee this Bank goes out of its way to ensure you are taken care of.
Greg Pitchford CEO
1 year ago
The Great Bank Of Oklahoma ....
Clinton Okla.
FIDE El Boss
1 year ago
Holly Davis Walker
4 months ago
I have spent a month trying to get a lien release for a vehicle purchased from a First Bank customer. They didn't post the payoff check for more than 2 weeks after I sent it via FedEx, and then they didn't send the lien release for, according to them, more than another week, and it's a week after they say they sent it. I still haven't gotten it. Now we're risking penalties to register it without that lien on the new title.
Absolutely awful, super disorganized, bumped around from person to person, always putting the blame at someone else's feet instead of just helping me resolve the issue.
Jay Orellana
4 months ago
As a client and as an employee this Bank goes out of its way to ensure you are taken care of.
Sherry Cabaniss Bieberich
4 months ago
My best banking experience of all banks that I have used in any way.
Holly Davis Walker
1 year ago
Sherry Cabaniss Bieberich
1 year ago
Jay Orellana
1 year ago
Greg Pitchford CEO
1 year ago
FIDE El Boss
1 year ago
Holly Davis Walker
4 months ago
Jay Orellana
4 months ago
Sherry Cabaniss Bieberich
4 months ago