ACE Cash Express, Oregon City, OR

I had a money order that i ended up not using for it's intended purpose. Weena Jean was more than helpful in getting the money order cashed for me, she was knowledgeable about her job. She was also funny, and cheery.

These people are all class. Very professional and transparent. They break down exactly what you get, when and how to pay it back and how much to pay back. It is very fair and has helped me out of many tough financial situations.

I had been trying to cash a payroll check at different locations but it just wasn’t going to be my day. One last shot and I called Weena Jean in Oregon City! Weena went above and beyond to help me. She tried everything she could to verify my check while still following all her security policies. Finally, she did it. She was cheerful throughout the process and never made me feel as if she was frustrated! Weena Jean, you saved the day!

Went around 1pm today to load a couple checks on my Flare account. The employee asked for my phone number to look up my account. Her system showed nothing even though I've been a customer for several months. She needed the last 4 of my phone number to verify my account. "Can't you use my SSN to verify my account!? That's the only way I've ever been asked for my "Last 4" No! You need to fill out this yellow card... The Header for the basic information card included the word 'Marketing' I put in my name and address . Didn't include my email or SSN. Wouldn't you know she needed that SSN to look up my account after I filled out that card!? Making someone give you personal information for access to their account like that is extortion. I asked for the card I didn't actually need to fill out and she refused to give it back. So your employees extort personal information in return for access to accounts. Is there a contest going on for most yellow cards filled out!?

They were the only ones willing to help cash my payroll check due to Vetrans Day. Thank you WeenaJean and Samatha, life savers!!

This is the best place to go to. Kristina is always so kind and thoughtful. She helps me with everything I need. She even asked the proper things to help me better with my account. She is one of the best people I have ever met. She makes me Hattie be a customer at Ace! So nice, sweet and helpful!

Kristina is fantastic! She worked her bum off to insure that I got my check cashed in a timely manner. She helped me with my check cashing needs and put a smile on my face. She is the BEST customer service employee I have ever had the pleasure of working with! I will be going back just to see her!!

Esther called my company to verify something, but was rude and wouldn't listen then. She said it's her process but wouldn't explain anything and just wanted information. She called my employee a 'F*cker' while on the phone. Completely … More