First Commonwealth Federal Credit Union, Easton, PA

They have always taken of us immediately and they guided us through every step in our process for our loans in a quick and efficient manner. Very helpful and removed all the stress and pressures of the process from us. We have always been treated with respect. I love doing all my banking needs with them!!

Started an account through my employer which remained dormant since my retirement. Stopped in the lobby to make a deposit and had several questions. The person who assisted was very knowledgeable, courteous and efficient! Great experience! I look forward to future transactions!

I’ve been locked out so many times from phone & on line for 4 days. I’ve been a member since 1985 when it was NorCar. Policies were so much better. The ATM system has a great deal to be desired. You can’t do more than 1 transaction without reinserting the card over & over. FCFCU should definitely look at ATM other institutions. Saving grace is that some of the NorCar employees are still working.

First Commonwealth is a fantastic credit union, and am so pleased by the service I receive. They have been my bank for well over a decade and even though I do most of my banking virtually/direct deposit these days when I do have occasion to visit in person they recognize and greet me by name.

Transition from Baker to First Commonwealth at the Palmer Branch was excellent I got my new card and no problems they sent me new checking checks

Waited about an hour for a withdraw to be approved, The branch manager Doug was so rude and unprofessional and didn't approve the withdraw from my available balance. This clown doesn't belong in customer service, seems miserable and depressed. Been a customer for over 10, never had any issue, will be taking my business elsewhere.

Outstanding service! All personnel I interacted with so far - either by phone or in person - have been very courteous, knowledgeable, and efficient. I entered FCFCU in Easton for the first time about two months ago. They took the time to sit down with me for almost two hours and we took care of all my financial affairs down to the smallest detail. And no pressure. I moved my assets I kept with another local bank for more than 30 years over to FCFCU, and I am very happy I did!

Great staff and friendly. They have always been willing to help with important banking needs. I have a great relationship with this bank and had lots of car loans through them and I've been satisfied through out each loan.