Angela, the manager, was very helpful in helping me to clear a check. I need the money to close on a house in Florida and she was able to expedite the process. I know she had to make several calls in order to make this happen, and I am very grateful! Thanks Angela!
Joel Gallucci
3 years ago
I love the Moon Dollar Bank! The employees are super friendly and are always able to help me when i have questions. They did a lot of upgrading this past year and it looks amazing! I would highly recommend this bank.
gary spellman
3 years ago
Do business with a bank that knows you. This one isn't it.
My mother did business with them for decades. After her death, Dollar Bank insisted upon a short certificate to transfer her CD to my father as designated in mother's will. Their corporate procedures prevented a local manager from making a consumer friendly decision.
A lawyer was necessary to avoid having an 88 year old man go to the court house and deal with the process. After legal fees, the loss on the deposit was worse than a stock in a market crash.
In comparison, three other financial institutions in the same community honored the will and directives stated in it.
Lys
3 years ago
Inaccurate information provided, unprofessional and extremely rude customer service, and an extremely miserable manager who thinks it’s appropriate to berate a customer for using their ATM when they don’t have an account there. I’ll never use this joke of a bank again.
Cristiane Bolzani
2 years ago
Angela, the manager, was very helpful in helping me to clear a check. I need the money to close on a house in Florida and she was able to expedite the process. I know she had to make several calls in order to make this happen, and I am very grateful! Thanks Angela!
Joel Gallucci
2 years ago
I love the Moon Dollar Bank! The employees are super friendly and are always able to help me when i have questions. They did a lot of upgrading this past year and it looks amazing! I would highly recommend this bank.
gary spellman
2 years ago
Do business with a bank that knows you. This one isn't it.
My mother did business with them for decades. After her death, Dollar Bank insisted upon a short certificate to transfer her CD to my father as designated in mother's will. Their corporate procedures prevented a local manager from making a consumer friendly decision.
A lawyer was necessary to avoid having an 88 year old man go to the court house and deal with the process. After legal fees, the loss on the deposit was worse than a stock in a market crash.
In comparison, three other financial institutions in the same community honored the will and directives stated in it.
Cristiane Bolzani
3 years ago
Joel Gallucci
3 years ago
gary spellman
3 years ago
Lys
3 years ago
Cristiane Bolzani
2 years ago
Joel Gallucci
2 years ago
gary spellman
2 years ago