Whenever I call into the bank the staff is always very helpful, they go over and beyond. I spoke with Courtney, we were having some difficulties setting up online banking for my son’s account and we were walked through step by step. She stayed on the phone with us the entire time to make sure everything was done correctly. She was a great help! I have been using Diamond for many years. Great Bank! Great service!
Josephine Chiarello
1 year ago
My mom and I have been so blessed and thankful to be members of Diamond Credit union! :) It’s such an amazing and welcoming bank :) We’ve been with the Pottstown branch for many years and I can’t say enough how kind and nice they all are! :) Tiffany who helped me today was so incredibly sweet and all of the people that work there are really nice and take the time to help you with whatever you need! :)
Dori Anderson
1 year ago
We have been members of Diamond for decades. Customer service has always been excellent, very friendly and professional. Loan officers are knowledgeable and helpful. Very satisfied with all aspects of service and accounts. If you’re looking for a new financial institution, we highly recommend Diamond Credit Union.
Brittany Mulcahy
1 year ago
June Jackson at the Pottstown, PA branch is amazing! She was so friendly and extremely helpful. She assisted me in refinancing a loan I have with Diamond. Everything went smoothly and I had no complaints. She is just very personable and all around just a pleasure to talk to!
Kelly Trahan
1 year ago
We worked with Tiffany at the Pottstown branch for a few account changes. Tiffany was so pleasant and helpful. She was very knowledgeable about the services Diamond has to offer. We learned a lot, were able to accomplish what we needed to do and met a great person in the process. Thank you, Tiffany for your help!
kate wunsch
4 months ago
A member since 1985 and NEVER have I been disappointed by the professionalism and friendliness. Any and all issues resolved quickly and clearly. I moved out of state and kept my account active because of the outstanding business and helpful associates!
Patricia Bennett
4 months ago
I am giving Diamond Credit a 10 star rating **********! I transferred my trust fund to them about 5 weeks ago and I have never been sorry! Everything about them is way above any other financial institution that I have ever experienced and I am 71 years old. I can tell that every person that I have had the pleasure to address has been exceptional and I can tell they care about me. The last person I had the pleasure to talk to had the patience of a saint! Come and join us and feel the “YOUnity” they represent!
Kathleen Royles
4 months ago
I was having issues enrolling in the new visa program. Carla spent quite a long time trying to assist me but we couldn’t figure it out. I called back and reached a representative Jon McKinley. He is so smart and helpful. He resolved my issue in no time. I give kudos to Carla for her time and assistance and I give many many thanks to Jon McKinley! He is the best! Thank you again Jon!
Katie Ristine
1 year ago
Josephine Chiarello
1 year ago
Dori Anderson
1 year ago
Brittany Mulcahy
1 year ago
Kelly Trahan
1 year ago
kate wunsch
4 months ago
Patricia Bennett
4 months ago
Kathleen Royles
4 months ago