KeyBank, Pottstown, PA

If you want unprofessionalism beyond belief put your money in Key bank. Took one week for me to realize I would’ve leave a dollar in this POS bank. Closed account two months ago and there saying it wasn’t closed and there are late fees. Call customer service and the supervisor is so sarcastic and cocky it’s sickening. He pushes me on hold in the middle of my sentence and never came back. COMPLETELY UNPROFESSIONAL MONEY GRAB!!

Their ATM ate my card and immediately displayed this screen when I stopped to get cash to complete a Craigslist purchase in the neighborhood. I live over an hour away. I spent 30 minutes on hold with their customer "service" line. They did ZERO to help short of telling me to drive back when the branch was open to fetch my card. Avoid like the plague.

I was a vendor with the ATM company and visited today and the lady at the front when I walked in was extremely helpful and all the tellers were as well! I visit many banks, and it's always nice when the staff is friendly. :)

Manager and staff at this branch provide outstanding client service. It's their enthusiastic attitudes and attention to client needs that have fully earned my trust.

If you want unprofessionalism beyond belief put your money in Key bank. Took one week for me to realize I would’ve leave a dollar in this POS bank. Closed account two months ago and there saying it wasn’t closed and there are late fees. Call customer service and the supervisor is so sarcastic and cocky it’s sickening. He pushes me on hold in the middle of my sentence and never came back. COMPLETELY UNPROFESSIONAL MONEY GRAB!!

Their ATM ate my card and immediately displayed this screen when I stopped to get cash to complete a Craigslist purchase in the neighborhood. I live over an hour away. I spent 30 minutes on hold with their customer "service" line. They did ZERO to help short of telling me to drive back when the branch was open to fetch my card. Avoid like the plague.

Awesome people with Top Notch Customer Service! Wow! This location is EXTREMELY Helpful and KNOWLEDGEABLE!! Q and his team have turned this location around in more ways than one!!