Mountain Laurel Federal Credit Union - West, Warren, PA

This was a nice friendly bank, in person the couple of ladies I interacted with were very friendly. I moved away, thinking I'd let my account grow or just use my card here and there to get the activity up. While keeping up with fees through mail to my new house, I got a statement saying I was then negative. The lady I called refused to help me out in any way even though my account has reached it's first overdraft fee. Very disappointing to see them so unwilling to help someone who doesn't live in the area to close ones account or give an forgiveness. I've been with Corry Federal for years. It's not because it's a credit Union. Just lack of willingness to help.

Do NOT go through them, i had a credit card for $1,500 got laid off so I couldn’t pay for a while, anyways, paid them off IN FULL, almost $1,700, now, they’re sending me mail, 4 months later saying i owe them $1,100??? Even though we kept the Check Receipt and got a thing in the mail SHOWING i paid it off in full....do NOT get a card through them, you’ll end up regretting it, TRUST me! If i could out NEGATIVE stars i would! Yea, my rating is (— ⭐️ ⭐️⭐️⭐️⭐️)

Pleasant local folks, fantastic rates and services. Approvals, closings are quick!

They are usually quite helpful and friendly.

This was a nice friendly bank, in person the couple of ladies I interacted with were very friendly. I moved away, thinking I'd let my account grow or just use my card here and there to get the activity up. While keeping up with fees through mail to my new house, I got a statement saying I was then negative. The lady I called refused to help me out in any way even though my account has reached it's first overdraft fee. Very disappointing to see them so unwilling to help someone who doesn't live in the area to close ones account or give an forgiveness. I've been with Corry Federal for years. It's not because it's a credit Union. Just lack of willingness to help.

Do NOT go through them, i had a credit card for $1,500 got laid off so I couldn’t pay for a while, anyways, paid them off IN FULL, almost $1,700, now, they’re sending me mail, 4 months later saying i owe them $1,100??? Even though we kept … More

Pleasant local folks, fantastic rates and services. Approvals, closings are quick!